The people behind the spotless
A Charlotte cleaning company built on trust, consistency, and treating every home like our own.
Started with three cleaners and a commitment
Pristine Home Cleaning was founded in 2016 by a Charlotte native who saw too many cleaning companies cutting corners -- rushing through jobs, using harsh chemicals, cycling through unfamiliar crews. There had to be a better way.
We started with three cleaners and a simple commitment: treat every home like our own. That meant background-checking every team member, using eco-friendly products, and assigning the same crew to each client so they truly get to know the space.
Today, we're 15+ team members strong and serve hundreds of families across the Charlotte metro area. The company has grown, but the commitment hasn't changed. Every clean is still personal.
What we stand behind
These aren't just words on a wall. They're the standards we hire to, train to, and hold ourselves to on every single visit.
Background-Checked Teams
Every team member passes a thorough background check before entering your home. We take your trust seriously -- it's earned, not assumed.
Eco-Friendly Products
Safe for families, pets, and the environment. We use professional-grade cleaning solutions that deliver results without harsh chemicals.
Consistent Teams
Same assigned crew every visit so they know your home, your preferences, and your standards. The clean only gets better over time.
Satisfaction Guarantee
Not happy with a visit? We'll come back and re-clean at no additional charge. Your satisfaction is non-negotiable.
Fully Insured
General liability and workers' compensation coverage for your complete protection. Your property and our team members are covered, period.
Local Ownership
Charlotte-born, Charlotte-proud, and invested in the community. When you hire us, you're supporting a local business that cares about this city.
The faces behind every clean
A small, dedicated team that takes pride in their craft. Every member is trained, background-checked, and genuinely cares about the work.
Lisa Monroe
Founder & CEO
Marcus Chen
Operations Manager
Diane Okafor
Lead Cleaner
Tyler Brooks
Client Relations
Keeping Charlotte homes spotless since 2016
Ready for a home that feels brand new?
Book your first cleaning today and see why Charlotte homeowners choose Pristine.